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Please know we have a 24 hour cancellation/rescheduling policy or 50% fee applies. No show or cancel within the hour and 100% fee applies. Unique policy applies for cosmetic tattooing & can be found on our policies page on our website. Please ensure you have read all studio policies prior to booking an appointment.

If you have existing tattooing completed elsewhere you MUST gain approval prior to booking an appointment = schedule a consultation prior to booking any treatment or send images of your brows via email or Instagram. In the event that you arrive for an appointment, or prior to your appointment within the policy period, without prior approval and the technician is unable to cover your existing tattoos, the customer will be liable for any associated fee’s.

We kindly request that clients prioritise the health and safety of both themselves and our staff by rescheduling appointments if they are unwell. It is standard practice to refrain from attending appointments when experiencing illness to mitigate the spread of germs. By booking an appointment, clients acknowledge and accept the potential risk of falling ill and subsequently being unable to attend, thus incurring applicable fees. Please note that since April 2022, normal fee’s have been implemented for missed appointments due to Covid-19, given its continued presence in the community since 2021.

Please know as of June 1st 2024 a small eftpos fee applies on all services. Visa/Mastercard/Applepay = 1.65% Debit (Chq/Savings) = $0.30.